Steven Levy

What we can all learn from the healthcare.gov roll-out

What we can all learn from the healthcare.gov roll-out
In a recent NPR interview, Wired magazine’s Steven Levy discussed his report on the initial launch of healthcare.gov and the IT team that is working to re-vamp the site. Or, as the NPR host, David Greene says, “re-re-vamp,” since they are fixing their fix to the original rollout. The path to the next rendition of the website – Healthcare.gov 2.0 – and the IT lessons learned from the original rollout, are not that far off from what we see with many small businesses.