small business technology

Humans and patience needed to make AI work for small business

Frustration and “inflated expectations” confront many business managers who try to adopt artificial intelligence (AI) into their operations, according to MIT Technology Review. “Despite what you might hear about AI sweeping the world, people in a wide range of industries say the technology is tricky to deploy. It can be costly. And the initial payoff is often modest,” reports the Review. So what does it take for AI to be successful?

Report: Small, medium-sized businesses lean on technology

Small and medium-sized businesses rely on technology to achieve their goals but also find the diversity of choices a challenge, according to a new industry study. The sheer number and types of solutions has grown in such size and complexity that many firms are “taking two steps forward and one back as they navigate these new learning curves.”

Successful consumer marketing combines digital, face-to-face strategies to make it personal

No matter the age of the customer, it is all about being in a relationship — one that has meaning to both parties. Customers, including the much-desired millennials, crave personal marketing. This lesson is resonating in the age of digital customer relationship management. All customers, including tech-savvy millennials, need more than an email to feel wanted, warns a host of business experts.

What keeps small business owners awake at night?

In a recent survey of more than 1,100 U.S. small businesses, Wasp Barcode Technologies produced a State of Small Business Report that reports on some of the distinct challenges that small businesses face in 2016. Inc. summarized the report which shows some of the top challenges for small businesses include hiring new employees (50 percent), increasing profit (45 percent), employee healthcare (43 percent), growing revenue (43 percent), and cash flow (36 percent).  

Why Small Business Matters

There are 28 million small businesses in the U.S. They are the backbone and spirit of our economy. In fact, they are the very reason Sinu was formed back in 2000 because we wanted to give small businesses an edge by providing the enterprise-level technology and expertise which big business could afford, but were out of reach of most smaller organizations.